The nature of our food and beverage industry products limits most returns and exchanges to defective or damaged products only. That said, we want you to be completely satisfied and will work to resolve any issues you encounter.
- Please inspect your items upon delivery. It is important that we are notified about items damaged during shipment immediately after delivery.
- If your item has arrived damaged, please contact us immediately so we can exchange your defective item and get a replacement sent to you.
- Returns and exchanges are accepted up to 30 days after you receive your order, and may be subject to a restocking fee and credit card processing fees that we are charged on debit/credit.
- No returns are accepted on custom made items.
Questions? Please give us a call at 800-672-8119.